A connected water solutions ecosystem built across products, e-commerce, ERP, and mobile service experiences.
Services
Client
Year
Website
Challenge
Puryn needed one clear brand and digital system for a portfolio spanning domestic, commercial, and industrial water solutions.
Puryn operates across three product families – Puryn, Purosis, and Finpure – with solutions ranging from home purifiers and water softeners to commercial RO and industrial treatment plants.
The challenge was to bring product discovery, e-commerce, sales, installation, warranty, inventory, and after-sales service into one consistent brand experience.
Goal
We unified the product story and connected the customer journey from discovery and purchase to installation, warranty, and service.
The work combined a redesigned e-commerce website, structured product catalog, product visualization, an ERP and admin console, and separate mobile experiences for customers and service technicians.
Customers can register products, activate warranty, book installation, and track service. Technicians can scan product QR codes, submit installations, access service workflows, and earn rewards.
Result
The result is an end-to-end platform that gives Puryn one consistent experience across commerce, operations, field service, and after-sales care.
The ERP connects sales, purchases, expenses, payments, ledger, AMC contracts, stock, teams, installations, bookings, purifier models, QR batches, service tickets, and warranty claims.
Together with the customer and technician apps, Puryn now has a connected digital foundation that can scale from domestic products to commercial and industrial projects.
One connected system for products, people, and service.
One connected system for products, people, and service.
